Refund policy

Returns & Refunds

We accept returns within 30 days of delivery. Items must be unworn, unused, unwashed, and returned in their original condition with tags attached and original packaging when applicable.

To request a return, contact returns@knoxrhodes.com before sending an item back. Returns sent without prior authorization may not be accepted. We will provide the correct return instructions and destination.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect, or a prepaid return label is provided under the brand-specific exception below. Original shipping charges are non-refundable.

DEVIL-DOG Dungarees returns

Eligible DEVIL-DOG Dungarees returns include a prepaid return shipping label at no cost to the customer. Start your return through returns@knoxrhodes.com so we can coordinate the label and return destination. The 30-day return window and item-condition requirements above still apply.

Once your return is received and inspected, we will notify you of its status. Approved refunds will be issued to the original payment method. Processing times may vary depending on your financial institution.

Damaged or Incorrect Items

Please contact us promptly if your order arrives damaged, defective, or incorrect so we can make it right.

Final Sale

Gift cards and items specifically marked “Final Sale” are not eligible for return.

Exchanges

Exchanges are handled as a return followed by a new order. For a different size, color, or item, contact returns@knoxrhodes.com. Availability cannot be guaranteed.